Spyware/ Phishing

Spyware is a malware that is installed onto the computer and collects information about the users of that computer, without their knowledge or consent. The users of the computer are usually unaware of having this spyware installed on their computer. It is usually installed on the users personal computer, so they usually have access to the users personal information. However, spyware such as keyloggers, are installed by the user from a shared/public computer, to secretly monitor their keystrokes.
Phishing is the process of attempting to collect information such as usernames, passwords, credit card details etc. To person who is 'doing the phishing' usually pretend to be someone trustworthy, and usually contact the person through email, instant messging etc. They usually do this by asking the user to enter their details into a 'fake' website that looks almost identical to the one they are copying.